This Privacy Policy explains how Axion ERP ("Axion", "we", "us") collects, uses, and protects personal information when you visit axion-erp.site, request a demo, or use our platform. Axion ERP is a product operated by Smart Global Tech Inc., a company incorporated in Canada.
1. Who we are
Smart Global Tech Inc. is the data controller responsible for personal information processed through this website and the Axion ERP platform.
You can reach us regarding privacy matters through the contact form at axion-erp.site.
2. Information we collect
Information you provide: name, work email, company, country, role and any message when you request a demo or contact us.
Information from use of the platform: account and authentication data, configuration, and activity logs needed to operate the service.
Customer content: when you are a customer, the operational data you load into Axion (employees, processes, KPIs, attendance, etc.) is processed by us on your behalf.
Technical data: IP address, device and browser information, and approximate location derived from your IP, collected automatically.
3. How we use information
To respond to demo requests and provide, operate, secure and improve the platform; to communicate with you about your account and the service; and to comply with legal obligations.
We do not sell your personal information.
4. Legal bases
Where applicable law requires it, we process personal information on the basis of your consent, the performance of a contract with you, our legitimate interests in operating and improving the service, and compliance with legal obligations.
5. Sharing and service providers
We share personal information only with vetted service providers who process it on our behalf under appropriate confidentiality and data-protection terms — including our cloud infrastructure provider, Google Cloud.
We may disclose information when required by law or to protect our rights, users, or the security of the service.
6. International transfers and hosting
Axion is hosted on Google Cloud. Data may be processed in Canada and other regions where our providers operate, always under safeguards consistent with applicable data-protection law.
7. Data retention
We retain personal information for as long as needed to provide the service and for the periods required to meet legal, accounting, or reporting obligations. Customer content is retained according to the customer agreement and deleted on request or after termination.
8. Security
We apply technical and organizational measures — including encryption in transit, access controls, and audit logging — designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, but we work continuously to protect your data.
9. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, object to or restrict certain processing, and withdraw consent. To exercise these rights, contact us through axion-erp.site.
If you are a customer's employee or end user, please direct your request to that customer, who acts as the controller of their operational data.
10. Cookies
We use a strictly necessary cookie to remember your language preference. We do not use advertising cookies. Any analytics, if enabled, is configured to respect your privacy.
11. Children
Axion is a business platform and is not directed to children. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this Policy from time to time. The "last updated" date above reflects the latest revision; material changes will be highlighted on this page.
13. Contact
For any question about this Privacy Policy or your personal information, contact Smart Global Tech Inc. through the contact form at axion-erp.site.